How Order-to-Cash Automation in Odoo 17 Drives Down Costs

Feb 28, 2024

The Order-to-Cash (O2C) process is a core cycle of any business that spans from the moment an order is placed right through to when the cash hits your bank. Many companies often manage this process confusingly across different tools or, even worse, manually. It does not have to be that way. We’ll show you how you can get your debtor management fully under control with Odoo 17 and create a solid, flawless cash flow for your business

The Traditional O2C Process: A Roadblock to Efficiency

Traditionally, the O2C process has been a paper-heavy, manual slog. From sales order creation, fulfilling orders, invoicing, and finally to cash receipt and reconciliation, each step is an opportunity for delays and errors. Imagine printing invoices, mailing them out, waiting for payments, and then manually reconciling them. It’s a drain on resources and a barrier to your cash flow and working capital optimization.

In such a setup, the entire process could cost upwards of €5.55 per transaction.*

*Results of Research Study conducted with Technical University Munich (TUM) on German companies  

Odoo 17 can bring the cost of your Order-to-Cash process down by 70%

By digitizing and automating the O2C process in Odoo, you can simplify operations, reduce manual errors, and speed up the entire cycle:

^

Sales Orders to Invoicing: As soon as an order is confirmed, an invoice is automatically generated and sent out. No manual intervention required.

^

Digital Delivery: Invoices are sent electronically, cutting down the time spent in transit and reducing the environmental impact of paper invoices.

^

Payment and Reconciliation: Payments are tracked in real-time, with automatic reminders for late payments. Once payment is received, it’s automatically reconciled, closing the loop without manual input.

This way you can reduce processing cost significantly by 3,85€ per Transaction. Now, multiply this by the number of transactions your company processes, and the savings are impossible to ignore.

Automating your Order-to-Cash in Odoo 17 has many more benefits: 

Apart from considerable cost saving, Odoo 17 can improve your Order-to-Cash in many other ways: 

Improved Cash Flow: Faster invoicing and payment cycles mean improved liquidity, giving businesses better control over their cash flow.

Enhanced Customer Experience: Quick, accurate invoicing and streamlined payment processes make for happier customers.

Reduced Error Rates: Automation minimizes the chances of human error, ensuring more accurate invoicing and accounting.

Scalability: As your business grows, an automated O2C process can scale with you, without the need for proportional increases in staffing for finance functions.

These are some key features of Odoo 17 for Order-to-Cash:

Customer Order Management: Odoo’s user-friendly interface makes managing sales orders straightforward, speeding up the sales cycle

Direct Invoicing from Orders: It allows you to convert sales orders into invoices with a few clicks, reducing manual work and expediting the billing process

Quick Payment Collection: With integrated payment solutions and automated reminders, collecting payments becomes faster and more efficient

Integrated View of Finances: The seamless connection between sales and accounting modules offers a clear financial overview, linking sales activities directly to your financial records

Automated Communication: Odoo allows you to keep your customers informed with automated updates and easy access to account information

Tutorial: How Order-to-Cash works in Odoo 17

To give you a quick overview and show you how a standard Order-to-Cash workflow looks like in Odoo 17, we’ve put together a practical 5-step guide.

Please note: For integrations like webshops, marketplaces, external warehouses etc. this process will differ.

Odoo can integrate eCommerce platforms and marketplaces like Amazon or Shopify to increase efficiency and automation in businesses’ O2C processes. These integrations will alter the End2End process, primarily due to the automated data flow between Odoo and these platforms. 

Talk to our experts! They are happy to show you how the Order-to-Cash process in Odoo 17 will look like tailored to your individual requirements.

Step 1: Create a Sales Order

E

Go to the Sales app in Odoo

E

Click on “New” to create a new sales order

E

Select the customer from the drop-down list or create a new customer on the fly

E

Add the products to the sales order by selecting them from the product list

E

Enter the desired quantities for each product

E

Review and modify any other relevant order details such as delivery date, payment terms, etc.

E

Save the sales order

E

Click on “Confirm” to confirm the sales order. Odoo will check the product availability in the inventory. This will be displayed by the color of the graph next to the quantity

Step 2: Deliver the products

E

Once the sales order is confirmed, click on the Smartcard “Delivery”

E

Click on “Validate” to validate the delivery order, which will reserve the products for delivery

E

If you need to ship the products, you can print the delivery slip or packing list and proceed with the shipment

Step 3: Create invoice

E

Go back to the Sales Order

E

Click on “Create Invoice” to create a new customer invoice

E

Select which kind of invoice you want to create (regular or down payment)

E

Review and modify the invoice details if needed

E

Click on “Confirm” to post the invoice

Step 4: Register payment

E

Click on “Register Payment” to register a new payment

E

Save the payment

Step 5: Reconcile payment

E

Go to the Accounting app in Odoo

E

Navigate to Bank via the Accounting Dashboard and manually create a New Transaction

E

Select the correct Date, Label, Partner and Amount

E

Click on your customer invoice and associated items via the “Match Existing Entries” tab to match your entries with the New Transaction request

E

After matching your entries, click on “Validate” to reconcile the payment with the customer invoice

Ready to optimize your Order2Cash process with Odoo 17? Talk to our experts!

Do you want to make your Order2Cash process more efficient? Our team of Odoo experts can help! Whether you need to implement O2C workflows in a standard Odoo 17 or you’re dealing with various system integrations, we have the skills and know-how to support your project and help you achieve your goals. Contact us now and see how we can make the most of Odoo to meet your business requirements!

Odoo topics that might also interest you:

Recent Posts

much. Chats: An Interview with Eleni Bagklaridou

We’re back for another round with one of our Consultants. We have invited several team members for a series of interviews, where we dive into their thoughts on working in consultancy, on working at much., and much more! As there’s no better way to do this than through...

read more

much. Chats: An Interview with Aurore Le Tumelin

We want to take you behind the scenes and introduce you to all the friendly faces and bright minds here at much. Consulting. As there's no better way to do this than through their own words, we've put together a series of interviews with our team members to pick their...

read more

Odoo 17 Tutorial: Make-to-Order Process

Make-to-order (MTO) is a common practice for businesses that offer customized products tailored to the specific wishes of their customers.  It is a great method to keep inventory costs low as it means that production begins only after a customer places an order. Yet...

read more

Odoo 17 Tutorial: Setting up Inventory Routes

Routes play a crucial role in managing inventory workflows. The Routes and Rules feature in Odoo’s Inventory app allows users to define the path that products take as they move through the warehouse. In this step-by-step guide, we will walk you through the process of...

read more

Odoo 17 Tutorial: 3-Way Matching in Purchasing

The 3-way matching feature is a key feature of Odoo’s Purchase app. 3-way matching ensures you pay vendor bills only after receiving the items listed in the purchase order. Odoo 17 makes this easier by linking purchase orders, invoices, and goods received notes...

read more

Odoo 17 Tutorial: Setting up Vendor Pricelists 

The Vendor Pricelist feature is a key feature of Odoo’s Purchase App. It allows your purchasing team to manage and track the prices offered by different suppliers for specific products. The process is intuitive in Odoo 17 and allows you to keep an overview and make...

read more

Purchase2Pay in Odoo 17: A 5-Step Guide

Establishing efficient Purchase to Pay (P2P) processes is crucial to the functioning of any business. Luckily, Odoo 17 is here to simplify the path from procurement to payment, all within a centralized platform.Odoo lets you manage your Purchase2Pay processes in one...

read more

much. Consulting is ISAE 3402 certified!

As a leading Odoo Gold Partner, our commitment is to deliver the highest standards of quality and security for your project. Hence, we're thrilled to announce that this commitment has been officially recognized with the ISAE 3402, one of the most extensive...

read more

What to expect from Odoo Experience 2023!

The wait is finally over – after weeks of anticipation, Odoo Experience 2023 is about to start! Get ready for the eagerly awaited unveiling of Odoo 17, and prepare to fully immerse yourself in the world of Odoo for the next three days. With a lineup that includes...

read more

Meet much.! Learn more about our team

Would you like to get a personal consultation about Odoo? Talk to our experts!

    Topics that might also interest you: