The AI race in business software shows no signs of slowing. Every major vendor is plugging machine learning into their platforms, promising smarter workdays and fewer manual tasks.
Odoo has taken a gradual, practical approach by quietly releasing AI features across core apps over the past two years.
Some appeared with version 17, more with 18, and a big milestone is coming with version 19: the launch of a standalone AI app and built-in agents.
With information being spread across the web, we gather a full picture overview on what Odoo AI features are already live, what’s coming next in the roadmap, and how it will all fit into your workflows.
AI features across Odoo apps
Odoo integrates AI where it can cut repetitive tasks, help with writing, and reduce delays in decision-making.
You’ll find these tools in form views, sidebars and editors. They work behind the scenes with little to no setup needed, and most are enabled by default.
The features use a mix of generative AI for writing and suggesting content, predictive AI for scoring and prioritisation, and contextual triggers for guiding workflows.
More advanced tools like AI agents and dynamic server actions are already underway for Odoo 19.
CRM
Sales teams can now get support with AI in Odoo, especially in early-stage lead handling.
Email suggestions adapt to the tone and context of each deal. Lead scoring uses past wins to predict which prospects are worth pursuing. And the system fills in missing company details the moment a domain is added.
Duplicates are flagged automatically, cutting down on manual cleanup. Combined, these features reduce the steps needed to qualify and respond without changing your sales flow.
Predictive lead scoring using Odoo AI
Sales
AI writing tools support sales teams when following up with prospects and preparing deal communication.
You can rewrite emails with one click, adjusting tone, length or clarity based on the deal context.
Suggestions are available directly in the message editor and help make outreach faster and more tailored without switching tools or leaving Odoo.
AI-powered email writing, including details from the associated Sales Order
Helpdesk
Helpdesk agents can now draft full replies with AI, rewrite them to fit the tone, or summarise ticket history in one click.
Relevant help articles are proposed automatically. If a ticket shows signs of urgency based on volume, wording or tags, the system highlights it early.
Although these tools are subtly integrated in the interface, they directly help to reduce first response time from agents while maintaining reply quality.
Ticket response written by Odoo AI, based on existing chat logs and urgency level
HR
Recruiters benefit from AI-backed CV parsing, candidate scoring, and scheduling tools that reduce back-and-forth.
Resumes are parsed into structured fields automatically. The system ranks candidates by comparing past hires and job descriptions. Suggested time slots simplify coordination between interviewers.
Offer letters can be generated and edited directly in the interface, cutting prep time without cutting quality.
Offer email generated by Odoo AI tools
Accounting
AI now handles some of the most repetitive finance tasks like invoice reading, reconciliation, and expense categorisation.
OCR extracts values and vendor data from email attachments. Bank statement lines are matched with ledger entries automatically. Expense accounts are predicted based on past classifications and confirmations.
The system improves over time and even flags anomalies when data doesn’t match expected patterns.
Odoo AI uses OCR to extract information for tax invoices
Marketing
Odoo’s campaign editors let you generate email and SMS copy using AI. You can rewrite content to match your tone, shorten long sections, or regenerate headlines until they fit.
Campaign logic adapts to the segment and product line. AI tools can also suggest subject lines and CTAs designed to improve campaign performance.
Upcoming versions of Odoo are expected to include campaign timing and engagement prediction tools.
Odoo Email Marketing copy can be generated with AI
Website and eCommerce
Web editors and product managers now get help from AI directly in the content fields.
You can write product descriptions using a mix of name, category, and features and refine them instantly. You can also generate blog posts and write landing page sections using AI, tools that became available starting in Odoo 18.
You can also generate product or page images using AI, and get SEO titles and meta descriptions proposed automatically in views where AI is supported.
Blog posts can be generated or edited with the Odoo AI tool
Documents
Odoo 19 features mean that internal documents will be able to be summarised or rewritten with AI tools built into the editor.
Meeting notes, handovers, and project plans will be condensed without losing key points. Clarity and tone suggestions will help improve communication without slowing down.
Formatting prompts are expected to launch with the latest Odoo version
Operations
Inventory, procurement, and manufacturing apps now include early-stage forecasting tools.
AI analyses demand patterns to propose restocking or purchase decisions. In MRP, it flags potential delays based on work order flow and dependencies.
These tools are still evolving, but they already help planners catch issues before they escalate.
Odoo delivers built-in AI with minimal setup
Odoo uses large language models like ChatGPT and Claude to power most writing tools. These are pre-integrated, with no setup or API keys required.
Custom prompt design isn’t supported yet, which simplifies adoption but limits control. Data may be processed externally, depending on the hosting and model used.
For most users, AI just appears as a sentence suggestion, a pre-filled field, or a quick “rewrite” option. It doesn’t feel like a big change but the improvement in everyday work is easy to notice.
Ready to see what Odoo AI can do? Reach out now
Odoo AI is fully integrated across key apps and ready to automate your processes.
If you're already tracking new AI features in version 19 or are planning your next steps in Odoo implementation, our consultants can show you what’s possible.
Contact us to understand more about Odoo AI features and how to make them work for you.